Q: What if I have a custom request?

A: We love creating custom pieces! Please reach out to us with your ideas, and we’ll work with you to design something unique that fits your vision.

Q: What are the care instructions for my board?

A: To keep your board looking its best, hand wash it with mild soap and warm water—avoid soaking it or putting it in the dishwasher. Periodically, apply a food-safe mineral oil or wood conditioner to maintain its natural luster and durability.

Q: What is the turnaround time?

A: Our typical turnaround time is 5–7 business days. For custom orders or larger requests, we’ll provide an estimated completion date when you place your order.

Q: What if I am not satisfied with my order?

A: We put our heart into every piece we create, and your satisfaction is important to us. If you’re not completely happy with your order, we’ll gladly offer a store credit for future purchases.

Q: Are your products food safe?

A: Yes! All of our boards, utensils, and trays are made from food-safe, high-quality hardwoods and finishes, making them perfect for everyday use.

Q: How do I know when my order has shipped?

A: Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.